Welcome to Astute Online

How to reset your Astute Online password:

Reset your password in three easy steps. Kindly ensure your contact details are always updated.

Step 1:   Reset Password 

  • Click on the Forgot Password and PIN  hyperlink
  • On the Forgotten Password screen, type in your existing Username/ ID Number > then click on the Reset Password button.

Step 2:   Obtain a PIN 

Step 3:   Create a Password and PIN

  • In the email, click on the Change Password hyperlink and complete the Change Password screen.

* One Time PIN  - is the temporary PIN that was received via SMS from Astute Online.

* The New PIN - you need to create your own PIN from the one you received. The PIN entered here, is the one to use when logging into the system.

  • Click on the Change Password button to save your details and login to Astute Online.

Need Help? Get in Touch!

Our dedicated Service Desk is ready to assist you:

Call: +27 861 ASTUTE (278883)

Email: support@astutefse.com

Username / Identity Number
Forgot Password and PIN?
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