Welcome to Astute Online

Kindly note that VOPD is currently unavailable and we engaging with DHA regarding the urgent resumption of services. We apologize for the inconvenience caused.

How to reset your Astute Online password:

Reset your password in three easy steps. Kindly ensure your contact details are always updated.

Step 1:   Reset Password 

  • Click on the Forgot Password and PIN  hyperlink
  • On the Forgotten Password screen, type in your existing Username/ ID Number > then click on the Reset Password button.

Step 2:   Obtain a PIN 

Step 3:   Create a Password and PIN


  • In the email, click on the Change Password hyperlink and complete the Change Password screen.

* One Time PIN  - is the temporary PIN that was received via SMS from Astute Online.

* The New PIN - you need to create your own PIN from the one you received. The PIN entered here, is the one to use when logging into the system.

  • Click on the Change Password button to save your details and login to Astute Online.


Need Help? Get in Touch!

Our dedicated Service Desk is ready to assist you:

Call: +27 861 ASTUTE (278883)

Email: support@astutefse.com





Username / Identity Number
Forgot Password and PIN?
View Terms and Conditions